“Dear Ms. Moneypenny,
The deadline to fund the Goldfinger loan came and went before the Borrower advised that their loan draw files bounced back due to exceeding our email system size limit. Distraught, I was at least able to take a 15-minute walk in the sunshine as the 167 MB zip file they then uploaded to their Box folder downloaded on our side.
But then I got to page 609 – the end of the PDF – and still couldn’t find the Contractor’s unconditional lien waiver. Two emails (and 90 minutes) later I discovered it was there all along – on page 498. Don’t know how I missed it.
I was stirred (but not shaken) over the ordeal and figure there’s got to be a better way. That’s what Bill Oddjob told me when he resigned last week, complaining that he signed on here for a loan due diligence value–add job but felt – and was treated – increasingly like a slave to the data, as he grabbed his hat and left. A very odd job indeed.
As you’ve told us, a big part of your job is to remove obstacles for your loan administration team. So I am asking with the utmost of respect, Ms Moneypenny, tear down this 600-page gorilla!
James Payemint Bond”